Privacy Policy

PRIVACY POLICY

Effective Date: July 20, 2026

Welcome to Pelagix  ("we," "us," or "our"). We respect your privacy and are committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit our website (https://www.pelagix-tech.com/) or communicate with us regarding our products and services.

We are committed to handling personal information responsibly and in accordance with applicable data protection laws and regulations, including the Personal Information Protection Law (PIPL) of the People's Republic of China and other internationally recognized privacy standards.

1.1 Information We Collect

We may collect personal information that you voluntarily provide to us, as well as information automatically collected when you interact with our website.

Information You Provide

When you submit an inquiry, contact us through forms, email, or other communication channels, we may collect information including:

  • Name;

  • Company name;

  • Email address;

  • Phone number;

  • Business requirements or inquiry details;

  • Any other information you choose to provide.

For business communication purposes, you may contact us through:

Email:pelagixtech@gmail.com
Phone: +86-15376748180

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically to ensure website security, improve performance, and enhance user experience.

This information may include:

  • IP address;

  • Browser type and version;

  • Operating system information;

  • Device information;

  • Referring website URLs;

  • Pages visited;

  • Access date and time;

  • Website interaction data.

This information is generally collected in an aggregated form and does not directly identify individual visitors.

1.2 How We Use Your Information

We use collected personal information only for legitimate business purposes, including:

  • Responding to product inquiries, quotation requests, and business communications;

  • Providing technical support and customer service;

  • Managing customer relationships and improving service quality;

  • Improving website performance, content, and user experience;

  • Understanding market demands and optimizing our products and services;

  • Complying with applicable laws, regulations, and legal requirements;

  • Preventing fraud, cybersecurity threats, and unauthorized activities.

1.3 Data Sharing and Disclosure

Pelagix Tech does not sell, rent, exchange, or otherwise commercially distribute your personal information to third parties.

We may share your information only in the following limited circumstances:

Service Providers

We may work with trusted third-party service providers that assist us with website operation, hosting, analytics, communication systems, or technical support.

These service providers are required to maintain confidentiality and process information only for authorized purposes.

Legal Requirements

We may disclose personal information when required by applicable laws, regulations, court orders, government authorities, or legal enforcement procedures.

1.4 International Data Transfers

As a global marine technology company serving international customers, Pelagix Tech may process or transfer personal information across different countries or regions.

Where international data transfers occur, we take appropriate security measures and follow applicable data protection requirements to ensure that your personal information receives adequate protection.

1.5 Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

Although we take appropriate precautions, please understand that no internet transmission or electronic storage method can be guaranteed to be completely secure.

1.6 Your Privacy Rights

Depending on applicable laws in your country or region, you may have certain rights regarding your personal information, including:

  • The right to access your personal information;

  • The right to request correction of inaccurate information;

  • The right to request deletion of your personal information;

  • The right to withdraw consent where applicable;

  • The right to request information regarding how your data is processed.

To exercise your privacy rights, please contact us using the information provided below.

1.7 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve website functionality, analyze visitor behavior, and provide a better browsing experience.

For more information about how we use cookies and how you can manage your preferences, please refer to our Cookies Policy.

1.8 Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, technology, or applicable legal requirements.

Any updates will be published on this page with a revised effective date.

1.9 Contact Us

If you have any questions, privacy concerns, or requests regarding this Privacy Policy, please contact us:

Pelagix

Address:
K506, 5th Floor, Building A, Yazhou Bay Deep Sea Equipment Industrial Park, Yazhou District, Sanya City, Hainan Province, China

Mobile Phone:
+86-15376748180

Email:
pelagixtech@gmail.com

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